Information and Communication Specialist - Montgomery County, MD

Position Open with Independence Now
Deadline to apply May 30, 2018 ? 5pm

Independence Now, a Center for Independent Living, is a nonprofit organization created by and for people with disabilities. We are a resource and advocacy center that promotes independent living and equal access for people with all types of disabilities. Independence Now assists residents of Montgomery and Prince George's Counties to use community services and resources that will enhance their independence.

Independence Now's core services are peer counseling, individual and systems advocacy, information and referral, independent living skills training and transition services for youth and those returning to the community. Our mission: We advocate and embody independence and equality for all people with disabilities.

This position supports our staff in billing and authorizations for DORS services and supports the Executive Director with communications functions. Expertise in computer applications including, MS Office and Excel is essential. Strong interpersonal, time management, telephone and organizational skills and the ability to manage multiple tasks are needed.


  • Understanding of the history and commitment to the philosophy of Independent Living.
  • Tracking authorization numbers and hours and verifying authorization for services.
  • Organizing billing documentation.
  • Coordinating invoice preparation and accompanying reporting.
  • Calling families and individuals to gather basic info and to create schedules for services.
  • Managing Client Relations Management software ? including: tracking memberships, donors, people with whom we want to engage.
  • Distributing membership drive information and periodic communications to all engaged.
  • Assist in completing quarterly outcomes surveys by phone with consumers.
  • Evaluate and report on outcomes and consumer satisfaction data.

Background check required. Candidates must have 2 years of office work experience.

Position details:? 24 hours per week, $15-$17 per hour.? Minorities and individuals with disabilities are encouraged to apply.

Send resume and cover letter to: Independence Now, 12301 Old Columbia Pike, #101, Silver Spring, MD 20904 or